Inca Trail Classic Peru
Terms and Conditions: Booking and Refunds
machupicchu path(Inca Trail Classic) is a 100% indigenous travel agency, legally established and fully recognized under Peruvian law, based in the city of Cusco.
By making a reservation with inca trail classic, the traveler fully accepts and agrees to the following Terms and Conditions.
Deposit to Confirm the Reservation:
To secure and confirm any tour or trek to Machu Picchu, a non-refundable deposit of USD 200 per person is required.
This deposit is immediately used to:
Purchase Machu Picchu entrance tickets
Purchase train tickets
Secure official government permits
Make advance payments to operational staff (guides, cooks, porters, and others)
Since all services are purchased in advance and under the traveler’s personal name and passport details.
✅ The deposit is strictly non-refundable
✅ The deposit is non-transferable
✅ Personal data cannot be modified once tickets are issued
These conditions follow the regulations of the official Peruvian government system.
Payment Platform:
All deposit payments are processed securely through WeTravel.
WeTravel may charge a processing fee of up to 3%
This transaction fee is paid by the traveler
Non-Refund Policy:
Once the deposit payment has been made and the tickets have been issued:
The traveler’s space is officially registered under their name
The government system does not allow changes, cancellations, or refunds
Machupicchu Path cannot recover or claim these funds
Therefore, no refunds are granted under any circumstance for the deposit
Final Balance Payment:
The remaining balance of the tour must be paid in full in the city of Cusco before the start of the trip.
Exact payment details and deadlines will be coordinated directly with your travel consultant.
Cancellation Policy (60 Days Before the Trip):
Due to the advance purchase of tickets and services issued under the traveler’s name, the following cancellation conditions apply:
✅ Cancellations made more than 30 days before the tour start date:
A possible refund only of the amount paid beyond the deposit may be evaluated
Administrative, banking, and already contracted service costs will be deducted
The USD 200 deposit is strictly non-refundable under any circumstance
❌ Cancellations made within 60 days before the tour start date:
No refunds will be issued
This includes cancellations due to:
Personal reasons
Illness
Flight delays
Changes in itinerary
Force majeure
No Show Policy:
If the traveler fails to appear on the day of the tour departure:
❌ No refund will be issued
❌ The tour will be considered fully used
❌ The reservation cannot be transferred to another person or date
Acceptance of Terms:
By making any deposit or payment, the traveler confirms that they have read, understood, and fully accepted all the Terms and Conditions of Machupicchu Path Peru
Privacy Policies
Machu Picchu Path. Tour Operator Service of Tourism S.A.C, identified with R.U.C. No. 20605302034, is fully committed to protecting the privacy and personal data of its clients, in strict compliance with Peruvian Law No. 29733 – Personal Data Protection Law.
All personal information provided through our website is stored in a secure database and protected by appropriate technical and administrative measures. This information is used exclusively to process reservations, respond to inquiries, provide contracted tourism services, and send relevant updates or promotions related to our activities.
Collection of Personal Data:
To access certain services or content on our website, users may be required to provide personal information. This data is collected only for specific, legitimate purposes. The information we may request includes:
- Full name
- Email address
- Date of birth
- Gender
- Country and city of origin
- Personal interests
Not all data fields are mandatory. Only the information strictly necessary to process requests and deliver our services will be required
Use of Information:
Personal data collected through our website will be used to:
- Manage reservations and tour services
- Provide customer support
- Send service confirmations and operational information
- Share promotions, travel updates, and relevant tourism content (only when authorized)
Data Security:
We use industry-standard security systems to prevent unauthorized access, loss, misuse, or alteration of personal data stored in our systems.
User Rights:
In accordance with Peruvian law, users may exercise their rights to:
- Access their personal data
- Request correction or update
- Request deletion of their information
- Requests can be made through our official contact channels.
Acceptance of the Policy:
By using this website, you expressly accept the terms of this Privacy Policy and consent to the processing of your personal data as described above
Acceptance of Rick
Amplification of Information for Clients Regarding Cancellation and Refund Policy When planning your trip through tours that exclude walks along the Inca Trail, it is essential to fully understand the cancellation and refund policy that governs bookings. Here are additional details that may be helpful to interested clients:
Cancellation Policy:
- Cancellation Deadline: If a client decides to cancel their booking, it is crucial to do so at least 60 days before the trip’s start date to avoid additional charges.
- Cancellation Process: Remember to inform the travel agency or tour operator about the cancellation of your booking according to the established procedures to avoid unnecessary issues.
Partial Refund:
- Deposit Refund: In the event of cancellation within the 60-day period, a partial refund of the deposit paid at the time of booking may be offered. It’s important to clarify that the refundable amount may vary according to the agency’s policies.
- Direct Communication: It is recommended to directly communicate with the travel agency to obtain specific details about the partial refund process and any documentation that may be necessary to facilitate the procedure.
Clarification of Conditions:
- Full Transparency: Clearing the conditions of the cancellation and refund policy is essential to avoid misunderstandings and ensure a hassle-free booking experience.
- Documentation Backup: Keep copies of all emails, contracts, and payment receipts related to your booking for future reference in case documentary support is required.
By being thoroughly informed about these details, clients can make more informed decisions and effectively manage their bookings. If any additional questions arise, do not hesitate to directly contact the travel agency for specific clarifications about the cancellation and refund policy for tours that do not include walks along the Inca Trail. May your trip be pleasant and trouble-free!
By booking with us, you acknowledge the personal risk associated with adventure travel, which is presumably greater than casual tourism
An adventure participant also participates in trekking and hiking activities that sometimes there may be a problem in activities. in these activities in remote places it is not easy to access hospitals or clinics, we have to act to save the event and wait for the professionals for their own safety.
Also, each Traveler should take their own medicine with them, either for allergies or altitude sickness, also if you have asthma.
please before booking you have to be frank with us to Travel safely.
Local laws In Cusco Peru
Everyone participating in our services is expected to abide by local laws and regulations, as well as respect that our guides will make final decisions on safety matters affecting the tour group. Failure to observe these regulations will result in machupicchu path asking the client to leave without refund, with no liability machupichu path.
because sometimes, there are protests in the streets or in public places if this happens in the city of cusco sometimes you cannot enter machupicchu, because the locals close the roads, this happens because of something that the government does not comply with its proposal So we don’t really know when there might be a protest in the city.
Passport Per Person
When a client reserve a machupicchu path, we immediately send their information to the machupicchu park, so that they issue the entrance tickets to machupicchu. You need to bring your passport with which you reserved for your trek or tour, is that valid, if you bring a new passport for renewal you will have to take both passports for the controls in Machupicchu, because once we reserve Machupicchu they have your information, how is your name, surname, sex and gender.
If you do not bring your passport that you reserved to machupicchu path, we cannot take care of solving it, if that happens you will have to pay extra money for your entrance to each place that was reserved
Travel Insurance.
Benefits of Travel Insurance,
When considering travel insurance, it’s important to understand the various benefits it can offer. Here are some key advantages:
Trip Cancellation Coverage: In the event of unexpected circumstances that force you to cancel your trip, travel insurance can provide coverage for non-refundable trip costs.
Medical Emergency Coverage: Travel insurance often includes coverage for medical emergencies while traveling, such as hospital stays, medical treatments, and emergency medical evacuations.
Baggage Loss or Delay: If your luggage is lost, stolen, or delayed, travel insurance can provide compensation to help cover the cost of replacing essential items.
Travel Assistance Services: Many travel insurance plans offer 24-hour assistance services for emergencies, including travel arrangements, legal or medical referrals, and translation services.
Financial Protection: Travel insurance can provide coverage for financial losses resulting from trip interruptions, flight cancellations, or other unforeseen events.
Additional Benefits: Depending on the specific policy, travel insurance may also cover rental car damage, trip delays, and even certain adventure activities.
Peace of Mind: Ultimately, travel insurance provides peace of mind, knowing that you have financial protection and assistance services in case of unexpected events during your trip.
Considerations when Choosing Travel Insurance
When selecting a travel insurance policy, it’s important to consider the following factors:
Coverage Limits: Review the maximum coverage limits for various aspects, such as medical expenses, trip cancellation, and baggage loss. Ensure that the coverage aligns with your specific travel needs.
Policy Exclusions: Understand the exclusions and limitations of the policy, including pre-existing medical conditions, high-risk activities, and potential exclusions related to specific destinations.
Trip Duration: Choose a policy that covers the entire duration of your trip, including any pre-trip or post-trip extensions.
Cost vs. Coverage: Balance the cost of the insurance premium with the level of coverage and benefits provided to ensure that it meets your needs and budget.
Provider Reputation: Research the reputation and financial stability of the insurance provider to ensure that they have a track record of processing claims efficiently and fairly.
Before purchasing travel insurance, carefully read the policy documentation and consider consulting with the insurance provider or a travel insurance professional to ensure that you understand the coverage and benefits provided
